What are My Rights?

You, the vehicle owner, have the right – by law – to take your vehicle wherever you would like.

When an insurance company tries to force you to use a specific auto body shop that is called “steering” and is illegal in most states

Find your state’s insurance laws and/or to file a complaint:

State Dept of Ins Website
Alabama https://www.aldoi.gov
Alaska https://www.commerce.alaska.gov/web/ins/
Arizona https://difi.az.gov/
Arkansas https://www.insurance.arkansas.gov/
California http://www.insurance.ca.gov/
Colorado https://doi.colorado.gov
Connecticut https://portal.ct.gov/cid
Delaware https://insurance.delaware.gov
Florida https://www.floir.com/
Georgia https://ocigeorgia.gov
Hawaii https://cca.hawaii.gov/ins/
Idaho https://doi.idaho.gov/
Illinois https://idoi.illinois.gov/
Indiana https://www.in.gov/idoi/
Iowa https://iid.iowa.gov/
Kansas https://insurance.kansas.gov/
Kentucky https://insurance.ky.gov/ppc/new_default.aspx
Louisiana https://www.ldi.la.gov/
Maine https://www.maine.gov/pfr/insurance/home
Maryland https://insurance.maryland.gov/Pages/default.aspx
Massachusetts https://www.mass.gov/orgs/division-of-insurance
Michigan https://www.michigan.gov/difs
Minnesota https://mn.gov/commerce/insurance/industry/
Mississippi https://www.ms.gov/Agencies/department-insurance
Missouri https://insurance.mo.gov/
Montana https://csimt.gov/insurance/
Nebraska https://doi.nebraska.gov/
Nevada https://doi.nv.gov/
New Hampshire https://www.nh.gov/insurance/
New Jersey https://www.nj.gov/dobi/division_insurance/index.htm
New Mexico https://www.osi.state.nm.us/
New York https://dfs.ny.gov/
North Carolina https://www.ncdoi.gov/
North Dakota https://www.insurance.nd.gov/
Ohio https://insurance.ohiogov/.
Oklahoma https://www.oid.ok.gov
Oregon https://dfr.oregon.gov › business › licensing › insurance › Pages › index.aspx
Pennsylvania https://www.insurance.pa.gov
Rhode Island https://dbr.ri.gov › insurance-banking-securities-and-charitable-organizations › insurance
South Carolina https://doi.sc.gov
South Dakota https://dlr.sd.gov › insurance › default.aspx
Tennessee https://www.tn.gov › commerce › insurance-division.html
Texas https://www.tdi.texas.gov
Utah https://insurance.utah.gov
Vermont https://dfr.vermont.gov/insurance
Virginia https://www.scc.virginia.gov › pages › Bureau-of-Insurance
Washington https://www.insurance.wa.gov
West Virginia https://www.wvinsurance.gov
Wisconsin https://oci.wi.gov
Wyoming https://doi.wyo.gov
 

WHO ARE WE?

The Collision Industry’s Consumer Advocates & Protection Coalition – CAP Coalition – is a group of auto body shops across the U.S. that have banded together to protect YOU from unfair & improper collision repar practices.
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